Legal basis of the competition: "RMFANSENCASA QUIZ PROMO"
Participation in this competition implies the acceptance and compliance with the following conditions:
1.- THE ORGANISING COMPANY AND AIM
1.1. Real Madrid Club de Fútbol, hereinafter: “the organiser” and/or “Real Madrid”) has arranged the competition: “RM QUARANTINE QUIZ PROMO” (hereinafter “the competition”). Real Madrid is a sports organisation, registered in Madrid, Avda. de las Fuerzas Armadas num. 402, 28055 with Tax ID (C.I.F) G-28034718.
1.2. The aim of the competition organised by Real Madrid is to perform draws for various prizes including jerseys from the 2019/20 season, balls and other products from the Real Madrid range, as well as a range of gifts provided by their sponsors; these will be specified at all times on the landing page set up for participation in the competition. The draws will include all participants who have registered correctly in the promotion and responded correctly to all the questions posed to them as part of the competition.
In the event that the aforementioned prizes may not be handed over to the winner, Real Madrid reserves the right to present a price of equal value. It also reserves the right to hand over the prize at the time which best suits the club.
1.3. The competition is regulated by these specific rules which may be accessed via the application “RM QUARANTINE QUIZ PROMO”. By entering the competition, any natural person implies the unconditional acceptance of these rules.
1.4. All of the information relating to the competition (its conditions and legal basis, instructions about the way the competition works, its organisers, prizes and schedules) can be found in the publicity space design for the consultation of these legal bases.
2.- ENTRY REQUIREMENTS
2.1. In order to enter the competition participants must be over the age of eighteen (18) on the date on which the competition opens, and their personal information must be correctly filled out in the competition-specific form which can be found via the advertisements.
2.2. To participate, entrants must take the following steps:
1.- Enter the “RM QUARANTINE QUIZ PROMO” application.
2.- Correctly answer all the questions posed.
3.- Fill out the entry form with the personal details requested.
4.- Read and accept the legal basis and data protection information.
2.3. Real Madrid club members and Madridista Card holders who agree to promotional communications may also take part in this competition. Real Madrid club members and Madridista Card holders will receive an email about the competition where, using their Real Madrid member number or Madridista Card number and password, they will be able take part in the draw with double participation (Madridistas) and triple participation (Club members).
2.4. For the purposes of the competition, only the entry forms of entrants to have filled out all of the obligatory fields with accurate, full and up-to-date information will be considered as being valid. Inaccurate information or forms submitted after the set deadline will not be accepted.
2.5. Participants who do not fulfil the requirements stated in this legal basis will have no right to claim the prize.
2.6. The Directors and employees of Real Madrid C.F., or their direct family members, or the Directors or employees of intermediary companies cannot take part in the competition, be it directly or indirectly.
2.7. Entries must be made personally by the individual entering the competition, under no circumstances will entries made by third parties be accepted.
2.8. Entering the competition is free of charge.
3.- SCHEDULE AND TERRITORIAL LIMITS OF THE COMPETITION
Competition entries are not restricted to any geographical area and the competition opens at 10:00 (GMT +1) Spanish Peninsular time on the 6th of April 2020 and runs until 23:59 on the 3rd of May 2020.
4. HOW THE COMPETITION WORKS
4.1. To participate in the competition, entrants should complete the steps set out in the promotional material created specifically for the competition, with and fill out the entry form with accurate, up-to-date and complete information.
4.2. Given Real Madrid club members and Madridista Card holders are known to the Club, their participation in the draw should be carried out following their identification as a Real Madrid club member or Madridista Card holder and the validation of their personal details on the entry form.
4.3. Among all the participants in the draw, prizes will be handed out including jerseys from the 2019/20 season, balls and other products from the Real Madrid range, as well as a range of gifts provided by their sponsors; these will be specified at all times on the landing page set up for participation in the competition
4.45. The prize draw will be carried out on a random basis, every Wednesday for as long as the promotions runs. Real Madrid reserves the right to alter the dates at its convenience.
5. WINNERS
5.1. When the competition closes (see section 3), and following a draw conducted on a random basis, the following winners and reserve winners will be chosen as the winners of the prize in the current competition:
• One (1) provisional winner of the prize.
• Five (5) provisional reserve winners.
5.2. Real Madrid C.F. will inform the winners of the results of the draw and how and when they will be able to collect their prize, via email or telephone at the email address or phone number provided on the registration form. The winners will have twenty-four (24) hours to claim their prize.
5.3. The winner may reject the prize, but under no circumstances shall the prize be exchanged for money.
6. INTELLECTUAL PROPERTY
Entrants to the competition freely grant Real Madrid C.F. any sort of rights which they may be entitled to in relation to the information presented for the competition through their profile on https://www.facebook.com/realmadrid, and in particular the rights of reproduction, distribution, communication to the public, disclosure, and putting it at the disposition of the public, as well as the right of adaptation, including on the telecommunication networks and the internet for everyone's consumption and its entry into the public domain, with the organising committee being able to grant and transfer this information via any medium and also allowing third parties to licence these rights.
7.- CAVEATS AND LIMITATIONS
7.1. Under no circumstances do the pages or profiles of entrants represent Real Madrid C.F., and as such, Real Madrid C.F. is not responsible for the content published on them.
7.2 Real Madrid C.F. reserves the right to delay, cancel, change the rules, repeat or terminate the competition at any time in the event of exceptional circumstances, whilst informing of these circumstances in such a way so that they do not prove detrimental to the entrants in any way.
7.3 Non-compliance with any of the basis laid down herein shall give the organiser of the competition full discretion to disqualify the entrant at any time; likewise, the organiser reserves the exclusive right to reject the right for entrants to take part if they consider that the conditions established here have been infringed upon.
7.4 In the event that the organiser has reasonable suspicions that an entrant has committed fraud, manipulation, has been dishonest or does not meet the entry requirements, they shall refuse to award the prize which has been won or disqualify the entrant.
7.5 In the event of an error, a misunderstanding or conflict in relation to the way any element of the competition works, or with the behaviour of an entrant, the decision made by the organiser in this regard will be definitive and final.
7.6 The organiser reserves the right to take the necessary decisions to ensure that the competition runs smoothly, with these being expressly accepted by all entrants.
7.7 In no way shall the organiser by responsible for the non-compliance or any type of infraction relating to this competition and shall not be held liable in the event of losses suffered by entrants caused by the prizes or any other aspects of the competition.
7.8 Likewise, the organiser shall not be held liable for damages suffered by an entrant arising from their enjoyment of the prize.
7.9 The entrant exempts the organiser of all liability and shall indemnify them against any claims as a result of the damages which may arise from activities carried out with the awarded prize.
8.- OTHER CAVEATS
8.1. The organiser reserves the right to use the names, surnames and the images of the entrants, to reproduce them and use them in any advertising and promotional activities related to the competition without this usage involving any right to payment or any type of benefits.
8.2 The organiser may use the names, surnames and images of the entrants on its web site and in other media as it sees fit.
9.- PERSONAL INFORMATION
Real Madrid will process participants’ data for:
• The management of the draw/competition and their participation in it, including personal communication, by any means, with the winners.
• Informing of the result of the draw and the winners of the same through the Club's media.
• Control and security, legal advice and compliance with regulations.
• Statistical and profiling uses
• Having obtained your consent for each case, to transfer your data to sponsors or collaborators for the sending of commercial communications on behalf of the Club, including by electronic means, and following minor profiling, about products, services and activities offered by Real Madrid and third party collaborators/sponsors.
In accordance with the stipulations of data protection regulations and the Organic Law 1/1982 on the right to honour, personal and family privacy and personal image, in the event that the participant sends content which contain his/her image and/or voice, the very act of sending said content in order to participate in the draw/competition, implies the participant’s express consent to Real Madrid using such images and/or voice in accordance with the provisions of these Legal Bases and their Annex I on additional information related to the processing of personal data.
The participant confirms that the personal data provided for participation in the draw/ competition will be true and up to date, and declares that, if third parties should appear in the content used for the participation in this draw/competition, their consent has been obtained to include their personal data (name, image, voice, etc.) in said content in accordance with the purposes provided for in these Legal Bases. Real Madrid reserve the right to take any appropriate action or make any claim in the event that the participant fails to comply with the above.
The participant may access, rectify and delete his/her data, or oppose certain uses thereof via e-mail, as well as exercise other additional rights that are set forth in the detailed data protection information by contacting the e-mail address: oposicion@corp.realmadrid.com
The participant has access to additional information regarding the processing of his/her data in Annex I of these Legal Bases.
Annex I
REAL MADRID C.F. operates with complete transparency as regards the processing of your personal data in order for you to clearly understand:
• Why we need to keep your data.
• What data of yours we may hold and for how long.
• With whom we share it.
• What your rights are in this respect and how you can exercise them.
Who is responsible for the use of your data?
The data controller is REAL MADRID C.F. (also REAL MADRID or "el Club"), with registered address at Avenida de Concha Espina, nº 1, Madrid, Spain, 28036, NIF number G-28034718 and telephone +34 91 398 43 00.
The Club will process your data in complete compliance with the current regulations on data protection, and they will not be subject to exclusively automated or profiled decision-making that could significantly affect them or be used for any subsequent purposes besides those reflected in this document.
What exactly do we process your data for and on what basis?
a. In order to manage the draw/competition and your participation in it, including personal communication, by any means, in the event you are chosen as the winner, given it is necessary to fulfil the contractual obligations arising from your participation in the draw (Legal Basis of the Draw/Competition).
b. In order to inform the general public and the rest of the participants in particular, of the result of the draw and the winners of the same through the Club's media (website, magazines, social networks and other possible media available to the Club at any time). We are entitled to do this insofar as it is necessary to comply with the contractual obligations (Legal Basis of the draw/competition), as well as on the basis of the Club’s legitimate interest in ensuring transparency in these processes.
c. For statistical and profiling purposes, on the basis on legitimate interest we have in identifying the interests of our fans and how to improve our commercial lines.
d. In addition and only if it is the case, we will also process your data for control and security purposes, legal advice and compliance with regulations, as it is necessary to satisfy the public interest, as well as our legitimate interest in defending our interests and rights, in avoiding conduct contrary to the codes and internal regulations of the Club and to comply with legal obligations that are applicable to us (audit, compliance with criminal law, protection of personal data,...).
e. Only where you have provided your consent for each case, to share your data with our sponsors or collaborators, and for the sending of commercial communications on behalf of the Club, including by electronic means, and following minor profiling, about products, services and activities offered by Real Madrid and third party collaborators/sponsors.
How have we obtained your data?
The personal data is provided by the participant themselves upon entering the draw or by their legal representative, parent or legal guardian.
In very exceptional circumstances, we may receive other information from you through other sources, such as our complaints channel, witnesses or competent authorities. But in no case will we keep information that we do not absolutely require.
What categories of information about you do we handle?
The types of data we hold with regards to you are identification, contact, and demographic or personal characteristics (such as gender, age, nationality and language). For cases of entries mad via social networks, we also receive data related to your interests contained on said social network, if you have given your consent as such. Very rarely, we may also process other information that is relevant to a possible incident, investigation or complaint.
How long will we keep your data?
In the context of the draw/competition, we will keep your data until the conclusion of the draw/competition and subsequently, duly blocked, for the legal period provided for at any given time for any potential defence or lodging of complaints, in which case they will be kept until the corresponding inspection, procedure or complaint is definitively closed.
In relation to the statistical or profiled use of your data, in general terms this will be carried out provided you don’t request the deletion of your data or object to their processing, for reasons related to your personal situation, provided this does not go against the best interests of the club.
Regarding the sending of commercial communication, in general terms we keep your data for as long as you do not object to said use of this data or unsubscribe from this kind of communication, and subsquently, duely blocked, for the legally envisaged period for any defence or lodging of potential complaints.
Who do we share your data with?
For the purposes listed above, we may share your personal data with the following entities and/or individuals:
• Public Notary appointed to attest to the result of the draw/competition and its winner.
• Publication in the Club's official media of the result of the draw.
• Public Administrations, other Public Bodies and entities authorized by law, when required or necessary.
• Exceptionally with Courts and Tribunals or other bodies for the resolution of conflicts, such as Arbitration and Mediation Courts, State Security Forces and Corps and Notaries and Registrars.
Furthermore, our following providers have access to some of your personal data in order to provide us with the contracted services, but we ensure they manage them with the same care that we do, that they apply the highest protection guarantees and that they can only use them for what is strictly necessary in relation to the purposes detailed above.
• Atos-Worldline, INDRA, CATSA (call center Partners) ILUNION (Customer Services) Cheetah Digital, Xerpa, M2C and Piperlab, in relation to management, maintenance and communications tasks regarding our databases.
• Microsoft (storage and communications).
• Willis Consulting, S.L, Garrigues, Estudio Jurídico Rodriguez Mourullo, Elzaburu S.L.P., Ernst & Young and other professionals or firms providing legal advice, procurement, consultancy and/or auditing services.
• Audisec, S.L. for the registration of data protection incidents.
• Other suppliers that may complement or replace the above.
Is your data shared outside Europe?
In relation to the indicated purposes, in most cases your data will not be shared outside Europe nor will they be accessed from outside said territory, except in the case of our provider Microsoft, in the United States, which guarantees an adequate level of protection thanks to its adhesion to the EU - USA "Privacy Shield" Agreement, about which you can obtain more information here (https://www.privacyshield.gov).
In very exceptional circumstances we may need to transfer your personal data to:
• Courts, Tribunals, Arbitration Courts and Mediators outside the EEA, the transfer being covered as necessary for the formulation, exercise or defence of claims, as the case may be.
What are your rights in relation to the processing of your data and how can you exercise them?
You have the right to obtain information about the processing of your data, to access it, to have it rectified or, where appropriate, erased. Under certain circumstances, you also have the right to limit the processing of your data, in which case we will only keep them for the exercise or defence of claims, as well as to object to their processing and to their portability, either to you or directly to another company designated by you.
Revocation of consent: In relation to the processing of your data that we carry out on the basis of the consent that you have given us for this purpose, you have the right to withdraw this consent at any time, although the revocation will not produce any retroactive effects, and as such will not affect the processing that has been carried out up to that point.
In order to exercise any of these rights, you can contact REAL MADRID C.F. at the postal address Avenida de Concha Espina, nº 1 de Madrid, Spain, 28036, or at the e-mail address oposicion@corp.realmadrid.com.
Likewise, we inform you that, if you consider that there has been any kind of violation in relation to the processing of your personal data, you can file a complaint with the competent authority (in Spain, the Spanish Data Protection Agency or the body replacing it in the future, for other European countries consult here).
Contact:
For additional information, or for any other questions regarding the processing of your data, please do not hesitate to contact our Data Protection Office or our Data Protection Officer at:
Address: Avenida de las Fuerzas Armadas, 402, 28055, Madrid
E-mail: protecciondedatos@corp.realmadrid.com
